SPOTLIGHT ON STORYTELLING: How four companies are pushing the limits

Perspectives from the 2016 Digital Publisher’s Tour

 

Digital Publisher's Tour

As the co-organizer of VDZ Akademie’s 2016 Digital Publisher’s Tour, together with Seattle-based innovation journalist, Ulrike Langer, we had the amazing opportunity to meet with a wide range of companies in the “digital publishing” space. What do all of these organizations—ranging from industry stalwarts like The New York Times and the Associated Press to upstarts like Chicago’s Rivet Radio and New York City-based The Daily Beast— have in common? A deep commitment to the craft of storytelling and a passion for embracing the change that new audiences and emerging platforms demand.

Marching to your own drum

Conversations with a variety of publishers, but in particular the Daily Beast, underlined for us how important is it for storytellers to have a distinct point of view and a clearly identifiable voice. At Atavist, we learned how a company can fund long-form narrative storytelling without relying on advertising. This allows writers to create content on their own terms without relying on page views.

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One of the other themes that emerged for us – particularly after a conversation with the visionary Jim Kennedy, Senior Vice Vresident, Strategy and Enterprise Development at The Associated Press: the importance of recognizing the realities that the future holds and then adjusting what you are doing today. According to Kennedy, the AP has realized that now is the time to start angling towards the future rather than clinging to old ways of finding, writing and packaging and distributing the news.

Digital Publisher's TourTo this end, AP is contributing news feeds to IBM’s Watson as a data source, which in turn is combined with other data to create new offerings across segments. The AP believes that digital voice interfaces are going to be a key to how information is accessed and consumed. Working with partners like Rivet Radio, AP is now converting news feeds from text to audio.

For many of the German-based tour participants, the Amazon Echo or “Alexa,” whom they met for the first time at the Knight Lab at Northwestern University, was a revelation. Echo is a voice-enabled wireless speaker that is capable of voice interaction, music playback, making to-do lists, setting alarms, streaming podcasts, playing audiobooks, and providing weather, traffic and other real time information. It was evident that this new technology creates powerful new opportunities, while at the same time, requires that content publishers develop new approaches for thinking about content.

When virtual worlds collide

Many of the tour participants also had the opportunity to go face-to-face with virtual reality content and headsets at Framestore’s VR Studio. One of the highlights was experiencing a VR movie created by the Framestore team for HBO’s Game of Thrones.

Digital Publisher's Tour

It was another clear demonstration of how virtual reality is pushing the boundaries of storytelling for content producers across the spectrum and how it provides an incredible opportunity to drive unprecedented engagement.

Music to our ears

Tour participants particularly appreciated being the first live-studio audience for Rivet News Radio’s daily news podcast. The visit cast a bright light on how an organization is advancing new business models for audio-based content including a platform that delivers a cost-effective and efficient way to produce, digitally distribute and monetize branded audio content. Rivet also offers a solution that provides businesses with informative, curated playlists of bite-sized news and information, tailored for a business environment and proven to keep callers on-hold longer.

As the week-long tour progressed, it became increasingly apparent that today, storytellers have many powerful tools at their disposal, whether their medium is the written word, audio or video.

Go deeper with some of the Digital Publisher’s Tour companies

The tour offered a unique and exclusive opportunity for first-hand experience and an insider’s view of technology and media companies at the forefront of innovation and trends.

What follows is a four-part series that aims to provide a glimpse of some of the many innovative and groundbreaking developments taking place at the companies tour participants visited.

First up is Powering passionate storytelling at The Atavist magazine which describes how a group of journalists in Brooklyn, NY is pioneering a new version of long-form storytelling without the constraints of having to be profitable. How are they doing this? Via a self-publishing platform for rich interactive long-form journalism which is available to content creators via a monthly subscription.


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Boost! Collective is a strategic messaging and story-driven communications firm that helps clients discover, write and tell powerful stories that drive engagement.

Using design thinking to drive innovation

By Janinne Brunyee

Why Design ThinkDesign Thinkinging. Most media companies today understand and have started the process of transforming for the digital age. Gone are the old business models that delivered audiences and revenue for many generations. In their place there is still much uncertainty as new technologies create new opportunities and new audiences require products and models that may not yet have been invented.

Amongst all this uncertainty, one thing is clear: to succeed, media organizations have to excel at innovation. Innovation must become a core competency along with an appetite for experimentation and quick failure followed by more experimentation.

One place media organizations can look to as they turn their employees into innovators, is Stanford University’s Hasso-Plattner Institute of Design – also known as the d.school – where the focus is on “creating innovators rather than any particular innovation,” and the art of Design Thinking is best learned by doing.

Design Thinking is at the core of the work of the d.school and can be thought of as a methodology for innovation that combines creative and analytical approaches and requires collaboration across disciplines.

According to the d.school’s website, the focus is on creating’ spectacularly transformative learning experiences’ and along the way, students develop a process for producing creative solutions to even the most complex challenges they tackle.

Design Thinking: Empathize, define, ideate, prototype, test

The principles of design thinking appear deceptively intuitive. What is radical about this approach to human-centric innovation is how each of the steps has been conceptualized.

Empathize: Design Thinking is grounded on a deep understanding of the people you are trying to serve. It requires careful observation of people within their contexts to uncover disconnects between what people say and what they do which is where great insights can often be found. Design thinkers also engage with people in deep and meaningful ways through loosely structured conversations. And of course, they listen and watch.

In many cases, the best solutions are the ones that address the needs of the ‘extreme user.’  During a recent visit to the d.school by participants of the 2016 FIPP/VDZ Innovators’ Tour,  Astrid Maier, a journalist and Knight Fellow, described the example of carry-on luggage which was initially designed to meet the unique needs of airline pilots but which today is used by virtually every traveler.

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Shoppable content: Forever blurring the lines of content and commerce

By Christopher Ross

Publishers have always known that quality, original content is the undisputed king for engaging and maintaining a relationship with readers. It’s a fact that’s been a cornerstone of the publishing industry for decades.

But what if a reader wants to dive deeper, to explore beyond the featured content and know more about the props in the story or the pictures, or even more about the surrounding scenery? What if the reader wanted to purchase elements found in the narrative?  Welcome to the world of shoppable content, where a reader can enjoy content, while seamlessly creating a personal shopping list.

Shoppable ads

Shoppble content

Shoppable ads are one manifestation of how the online retail experience is being advanced by technology. A key element to the technology its ability to eliminate barriers so a reader can move about a site without unnecessary new tabs or excessive extra actions. Even for the digitally savvy consumer, the movement between multiple platforms presents real barriers to shopping for items in the content.  It is right to assume consumers care little about platforms but to stay engaged, must be able to move seamlessly across them. In a recent Guardian article, titled Rise of shoppable content will change the face of advertising, Simon Hathaway stated “technology is resetting [our] expectations of retail and transforming shopping behaviour. We are getting used to being able to click on a product image and go into the buying process. Soon, we’ll expect to be able to buy any image we click on – and be frustrated if we can’t.”

Shoppable content

Shoppable content

The challenge to create a seamless shoppable content solution between platforms is especially problematic on mobile devices where consumers are increasingly leaning but the technology is less accommodating. One such solution comes from Zumobi, a Seattle based tech firm that aggregates a client’s multiple sites into a single mobile destination. Zumobi transforms a brand’s content from multiple sources, such as social media channels, video platforms, product information and content management systems, into a dynamic “flipboard like” mobile destination, dubbed a microzone. It enables shoppable content where readers can purchase items found in the microzone.

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Test driving virtual reality in the newsroom

By Jacqueline Koch

 

“We’re hacking into the audio and visual systems of your brain,” director Chris Milk and co-founder of virtual reality company, Vrse said to The New York Times just over a year ago regarding virtual reality projects. “A major part of journalism is painting people a picture of what it was like to actually be there. With this, the audience actually feels like they are there.”

Virtual RealityIn the year that followed, it became increasingly clear that VR is pushing its way beyond the realm of sci-fi and gaming and into the mainstream. A few VR highlights over the last 12 months also indicate that Milk’s take on the relationship between VR and journalism, while complex, is crystalising. Immediately after introducing Sundance audiences to the Millions March in NYC, a VR journalism broadcast venture between directors Chris Milk, Spike Jonze and Vice News, Milk marched onto Davos to debut Clouds Over Sidra. The groundbreaking collaboration with the UN used VR to highlight the life of a Syrian girl in a refugee camp.

Zirtual Reality

Fast forward to November. An unassuming cardboard box—Google Cardboard—lands on 1.3 million US doorsteps in tandem with the Sunday New York Times. More recently, dispatches from the 2016 Sundance Film Festival describe the ‘boom’ in virtual reality, augmented reality and immersive films that include an extensive line-up of documentaries.

For the researchers, scientists, investors and engineers who have spent decades attempting to push VR across the finish line, this may look like the victory lap. On the sidelines, there are those cheering and eager to seize the storytelling opportunities this technology brings. Yet among them there are many—particularly from the newsroom—that are grappling with the implications of an emerging and highly elastic platform transforming to an established platform.

Merging the Newsroom onto the VR Superhighway

There is a balance to be struck between the unparalleled potential of a highly compelling storytelling format and the practicalities and many implications that arise from a platform that spans diverse genres. At the same time, it’s time to lead, follow or get out of the way, according to Robert Hernandez, of the Annenberg School for Communication and Journalism at the University of Southern California. In his 2016 media forecast published in the Neiman Lab, the Harvard-based media innovation report, he asks, ‘Do news orgs get in early and risk the tech not working out? Or should they wait and let others define VR journalism and risk being left behind, again?’ His answer: Both.

The question then is, how? While journalists and media organisations are eager to get behind the wheel, there is broad consensus that there are no rules of the road. Taking practicalities and logistics into account, VR demands innovation, expertise, bigger budgets, flexibility and longer production lead time. The price of admission is going down, and Hernandez, echoed by others in the industry, cites 360-degree video as ‘the low-hanging fruit of VR’. Partnering with universities leading the charge and tapping into fresh student talent also may serve as a practical and efficient onramp to the VR track.

The New York Times has committed strategy and resources to make VR a viable journalistic tool. Their earnings released on February 4, showed net income of $52 million for the fourth quarter—a 48 percent increase over the same period in 2014—may point to efforts paying off.

‘We believe that our strategic approach—to rapidly build out new high value propositions for marketers in branded content, mobile, video and VR—is paying off,’ said Mark Thompson, the company’s chief executive said in an earnings call with investors.

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INNOVATION TOUR: WRITING THE FUTURE STORY FOR MEDIA ORGANIZATIONS

By Janinne Brunyee

What happens when 16 executives from traditional European publishing companies converge in California to visit companies at the forefront of media transformation? Intellectual alchemy.

This is what Boost! had the privilege to witness as co-organizers of the FIPP/VDZ 2016 Digital Innovators’ West Coast Tour.  It was apparent in the animated conversations between tour participants on the bus between visits and in the deep engagement with tour hosts on a wide range of topics including the best approaches for reaching millennials, whether traditional publishing is truly dead and many more.

As Innovation Tour organizers, we worked with well-known German media innovation journalist, Ulrike Langer to set up the tour program. Over many months, we agonized over who the best organizations are in San Francisco, Silicon Valley and Los Angeles to help tour participants write the story of their digital future. And to ensure that bodies as well as minds were properly fed, we curated a set of restaurants that best represent modern California cuisine.

Innovation Tours are part of Boost!’s practice to help organizations facing disruptive change write their future storyline.

Innovation Tour program

Here is an overview of the tour:

DAY 1:  SAN FRANCISCO

Innovation Tour

  • RocketSpace is the ultimate technology campus for entrepreneurs, startups and corporate innovation professionals.
  • LinkedIn, a professional networking site, allows its members to create business connections, search for jobs, and find potential clients.
  • Bloomberg Beta is an early-stage fund, backed by Bloomberg L.P.
  • Optimizely is the world’s leading experience optimization platform, providing website and mobile A/B testing and personalization.
  • Tout helps publishers, content creators and advertisers generate more online video revenue.
  • Contextly makes high-quality editorial tools for news sites and other publications
  • Storied brings the native app experience to the mobile web.
  • Jaunt’s technology provides an end-to-end solution for creating cinematic VR experiences.
  • Buzzfeed’s Open Lab explores new ways of telling stories through hardware and software.

Food highlight: Dinner at the Slanted Door at the Ferry Terminal Market.

DAY 2: SAN FRANCISCO/SILICON VALLEYsta1

  • Stackla is the content marketing platform that puts user-generated content at the heart of marketing.
  • Google’s Accelerated Mobile Pages (AMP) Project is improving the mobile web and enhancing the distribution ecosystem.
  • The Brown Institute for Media Innovation provides grants for research and development for both the fields of journalism and technology.
  • Known on campus as the d.school, the Hasso Plattner Institute of Design at Stanford works to  develop innovative, human-centered solutions to real-world challenges.

Food highlight: Family style lunch at Tamerine in Palo Alto

DAY 3: SAN FRANCISCO/LOS ANGELES

Innovation Tour

  • DistroScale is a platform + marketplace for delivering, managing, & measuring native content across websites, mobile web & apps.
  • Hello Giggles publishes articles by young women under 18, and maintains a vibrant monthly youthful readership.

Food highlight: Dinner at Gracias Madre – known for delicious vegan Mexican fare.

DAY FOUR: LOS ANGELES

  • Venture capital firm CrossCut Ventures which recently added $75 million to its fund, has 45 companies in its portfolio and 10 exits to date.
  • Addressing the youth market, Awesomenesstv is a multi-channel network with 90,000 YouTube channels and over 3,300,000 subscribers.
  • Meredith Xcelerated Marketing is the leading Content Marketing Agency for today’s hyper-connected world.

Food highlight: Delicious and fresh family style lunch at Rose Café in Venice

DAY FIVE: LOS ANGELES

  • Digital native Tastemade, is a food and travel video network for the mobile generation.

Food highlight: Breakfast provided by Tastemade talent Bondi Harvest Café.

Facilitating deep and meaningful engagement

As we discovered first hand, an innovation tour offers participants an unprecedented opportunity to get up close and personal with the organizations who are driving innovation and transformation. Also the opportunity to share and learn from fellow tour participants who are facing or who have faced the same challenges is extremely valuable.

Next  Innovation Tour

VDZ Akademie Digital Publishers’ Tour to New York City and Chicago – June 13 – 17, 2016. Limited seats are still available. Sign up today.

Innovation Tour

 

Contact us

Contact us if your organization is looking to create a powerful learning experience for key executives and managers. We will develop a program of company visits, manage all tour logistics and manage the day to day tour operations.

User generated content syndication at Stackla

By Janinne Brunyee

 

It was a long and winding road that brought Stackla co-founders Robb Miller, Peter Cassidy and Damien Mahoney from Sydney, Australia to an office in San Francisco which is where participants on the 2016 Digital Innovators’ Tour met Peter yesterday.

It all began when Cassidy was working for the digital rights holder to the National Rugby league and Miller was working for the League itself. All three founders had a keen appreciation for the challenges organisations face around content and to use content to engage fans.

Stackla Founders

After winning a services contract to create content for the rugby league, the trio teamed up to start an agency. “We were creating 40 long form articles a day and many videos and we quickly realised the more effort and time we put into content creation, the less traction it got. In fact, long form pieces got less engagement that short videos,” Cassidy told Tour participants.

“We wondered what would happen if we flipped the model around and instead of competing with the content on social networks, the answer was to embrace it instead,” he said. This led to the idea to create technology that enables publishers and brands to collect existing user-generated content and use it as a powerful source of information. And that was when Stackla was born.

“We pitched the idea to an Australian broadcaster who had the rights to the Tour de France and were surprised when they said they would buy it,” he said. The new company then quickly pulled a prototype together and launched the company in time for the 2012 Tour de France in 2012 to great success for the broadcaster.

On the basis of this early validation, a new engineering team was assembled in Sydney who started to build the technology platform. The next year, the company set up an office in London and a year or so later, the founders moved to San Francisco to set up the US operations.

Stackla: The problem of fragmented content

According to Cassidy, the team saw that content marketing was becoming increasingly important to  brands and after being approached by agencies to help them with brand content, Stackla expanded their focus beyond publishers to include brands.

“What we were seeing is that publishers and brands are creating content and then using social media as a distribution channel. At the same time, organic reach is diminishing which means that today, you really have to pay-to-play.” But the key question remained: Is this driving the right people to the right destination at the right ROI?

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